Product Images and Colors
Screens render color differently. The shade of a dress on your phone or monitor may not match the fabric exactly, and small variations between production batches are normal. We do not treat a minor color difference as a defect, but if what arrives is clearly not the item shown, that is a wrong item and our Refund and Returns Policy covers it in full.
Sizing and Measurements
Sizing follows each brand's own size chart, which may not follow U.S. conventions or the size you usually buy. Most product pages do not list garment measurements in text; email support@noventraz.com with the dress name and we will ask our supplier before you order. Where measurements are provided, they are taken flat and a tolerance of roughly one inch either way is normal for this kind of manufacturing.
Fabric Care and Use
Follow the care instructions on the garment label. Some fabrics and trims are delicate, and machine washing an item marked hand wash or dry clean can damage it. Damage caused by washing against the label is not a manufacturing defect.
Textile products sold in the United States are subject to the general wearing apparel flammability standard at 16 CFR Part 1610. Keep garments away from open flames and heat sources.
No Professional Advice
Nothing on this site is professional advice of any kind. Product descriptions describe garments and nothing more.
Third-Party Links
Where we link to another website, we do not control it and we are not responsible for its content, its products, or its privacy practices. Read the policies of any site you visit from here.
Reviews and Testimonials
We do not publish invented reviews, and we do not offer payment, free products, discounts or any other incentive in exchange for a review. If we ever publish customer reviews, they will be genuine and unedited apart from removing personal information.
Availability and Pricing
Stock levels and prices can change without notice. If an item becomes unavailable after you order, or if a price was listed in error, we contact you and offer a full refund. See our Payment Policy.
Limitation of Liability
To the extent permitted by law, noventraz is not liable for indirect or consequential losses arising from the use of this site or our products. Nothing here limits any right you have under the consumer protection laws of your state, and nothing here limits the authority of the Federal Trade Commission or your state Attorney General.
Brands
Brand names that appear in product titles belong to their owners. noventraz is an independent reseller and is not affiliated with, authorized by, or endorsed by those brands.
Questions
Email support@noventraz.com.